Job Description

Role and Responsibilities

• Invoice entry and validation within customer agreed SLA timescales • Identifying/chasing missing gaps to maintain data completeness • Maintaining systems with accurate data, e.g. meter/account details, contract rates etc. • Ensuring disconnection notices and reminders are dealt with as a priority • Answering calls from customers/suppliers and dealing with general billing enquiries • Raising billing queries with suppliers via phone/email and following through to resolution • Liaising with key supplier and customer contacts and maintaining good working relationships

Main Duties
• Validating invoices and electronic billing files using in-house systems
• Production of payment files and regular cost and consumption reports
• Attending meetings with customers/suppliers as required
• Manage billing queries using interactive online portal
• Producing ad hoc reports as required and assisting with tender preparation
• Creating, updating and following procedures for all tasks
• Supporting Account Managers for data and analysis related issues
• Additional project work as required based on business priorities

Qualifications and Experience
Essential Desirable
• Data entry experience
• A good working knowledge of Microsoft Office
applications, particularly excel

• Energy/Water industry knowledge and
experience
• Previous office experience

Required Skills
• High level of accuracy and attention to detail
• Confident, professional telephone manner
• Ability to prioritise and manage own workload
• Proactive approach to work

Location:
Job Type:
Salary(£):
25 000.00-25 000.00
Salary Type:
Per annum

Apply Now: